Beauty marketing agency, led by Jake Randolph

More booked clients. Less chasing. A beauty business that grows without you working the DMs.

Paid ads, AI booking systems, and coaching for spa, esthetics, waxing, and med spa owners. Led by Jake Randolph.

How Beauty Biz Pro works, explained by Jake.

Since 2017Paid ads and booking systems for beauty businesses
Spa, waxing, med spaPlus esthetics, PMU, lash and brow, hair, and permanent jewelry
$50M+Ad spend Jake has managed across his career
Two peopleJake and Tony. You talk to them, not an account rep.

Beauty Biz AI

The systems that answer, book, remind, and rebook while you work

Every chatbot, voice agent, and follow-up sequence we deploy is powered by Beauty Biz AI, our own platform. Here are the four that pay for themselves first.

AI Receptionist

Every after-hours inquiry gets answered and booked

Answers Instagram DMs, website chat, and texts around the clock, handles the price question, offers real openings, and books with a deposit.

Live chat demo Powered by Beauty Biz AI

Voice AI

The phone gets answered when you are behind the chair

A voice agent that picks up, knows your menu and hours, and books the appointment while you finish the client in front of you.

Live call demo Powered by Beauty Biz AI

Missed-Call Text-Back

A missed call turns into a text conversation in seconds

Anyone who hangs up gets a text before they can dial the next studio on the list. The conversation continues by SMS and ends on your calendar.

Live text demo Powered by Beauty Biz AI

No-Show Reducer

Booked clients show up, or the slot gets filled

Confirmation at booking, reminders at 48 hours, 24 hours, and 2 hours, with the deposit policy stated plainly in each one.

Live chat demo Powered by Beauty Biz AI

See all eight systems

Who we help

Built for the owner, not the consumer

Every page on this site is written for the person who owns the business and answers the inquiries. Pick your business type.

Results

What owners say after working with Jake and Tony

Case studies with the ad spend, the period, and the numbers defined are published with each client's written permission. Until then, their words.

Jake and Tony have truly changed my life. Thanks to their guidance, I've had weeks where I made over $50k in sales. They're not just knowledgeable, they genuinely care about helping you succeed!

Lisa

Jake & Tony are a class act. They share all their knowledge & go above & beyond to help everyone. Their delivery of information is easily understood. I am beyond blessed to have them by my side in this journey!

Debra

I've been using Jake for almost a year and a half. He has completely changed my business from a part-time hobby to a full-time sustainable business. I'M CONSISTENTLY BOOKED 2-4 MONTHS IN ADVANCE.

Harmony

Read more from clients

How it works

Three steps from first look to a full book

  1. Take the assessment

    Seven questions tell us where the business is, where inquiries get stuck, and what you have already tried. You get a recommendation, not a pitch.

  2. Get the plan

    Tony walks you through it on a call: the offer, the follow-up, the systems behind the calendar, and what the ads need to do.

  3. Systems and ads running

    Beauty Biz AI goes live on your inbox and calendar. Ads launch on an offer built to book. You see the numbers every week.

Jake and Tony

The two people you will actually talk to

Jake Randolph

Founder

Jake Randolph

Air Force veteran. Has run paid ads for beauty businesses since 2017 and built the Beauty Biz AI platform. Author of the Amazon bestseller AI Is Not a Trend.

Read profile
Tony Cruz

Head Coach

Tony Cruz

Leads coaching, co-hosts the webinars, and runs every strategy call. If you book a call, Tony is who you talk to.

Read profile

Learn

Straight answers to the questions owners ask

Pricing

I need to raise prices without losing clients.

No-shows

My clients book and then do not show up.

Browse by business type or by problem

Where you'll find us

Masterminds, expos, and live webinars with beauty pros

The Beauty Business Mastermind in Orlando, the Black Spa Expo in Atlanta, the Skin Games, and monthly live trainings on Zoom.

See where we have been
Jake and Tony with beauty business owners at industry events

Find out what would move the needle for your business

Seven questions, two minutes. You get a recommendation matched to where your business is right now, not a sales pitch.